Multiple rejection from GitHub Education application

[mattlv30]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I keep having my application rejected for these reasons:

_The school you selected does not appear to have a campus location in your country. Your school-provided academic affiliation document must indicate virtual learning if you are remote. If you believe that the school you have applied for has incorrect information that affects your current application e.g. incorrect email domain, please select ‘My selected school has incorrect or incomplete information e.g. domains or campus location’ option when submitting a GitHub Education support ticket.

Please ensure that your academic affiliation document contains your last name exactly as it appears in your GitHub billing information. If you have only a single legal name, enter it in both the first and last name fields of your GitHub billing information.

The image you selected does not appear to contain your school name. Your complete school name must appear in your document, not only the school logo. You may include multiple documents together. If your official document is not in English then you may photograph the original next to an English translation.

Your document does not appear to include a date demonstrating current academic affiliation. For countries utilizing non-standard calendars, you may need to capture the original document beside one with a converted date. You may include multiple documents in your image, so long as they are legible.

You appear not to be near any campus location for the school you have selected. Your academic affiliation documentation must indicate virtual learning if you are remote. You must configure your browser and operating system to allow location access. You may not use a VPN. If you believe that our information about your school is incomplete or incorrect e.g. missing campus location(s), then please select ‘My selected school has incorrect or incomplete information e.g. domains or campus location’ option when submitting a GitHub Education support ticket._

But, the image I took from the camera shows clearly my correct name and surname, university name, and current enrollment (with date). I'm not currently on campus, but that is for personal reasons and for a short period of time. I'm currently enrolled full-time at my university.

If someone could help with that, I would really appreciate it. Thank you :)